Integral Management of Collection and Portfolio Recovery
Complete automation and control of the processes involved in collection and recovery management, including an integrated function of preventive measures for future collection efforts.
Collector® is an Integral Collection System that automates the processes involved in "Preventive management and recovery of the administrative and legal portfolio". The Collector® feature set allows the registration of events, as well as the monitoring and control of agreements to affect greater operational operation within the collection areas. Collector® The Collection Management provided by the System is based on two components: Web and Mobile, which allow parameterizing campaigns and / or policies for the distribution of accounts to groups of managers according to the recovery strategy defined by the Institution. Provides additional high-level reports on the collection process to ensure correct and appropriate decision making.
ADVANTAGE AND BENEFITS
Does not require installation of equipment Customers.
Flexibility in the configuration of menu options, customized by User
Access through the WEB to the Agenda of each user, according to their profile.
Dynamic Configuration of Queries to external data sources.
Manage dynamically and efficiently the follow-up to the commitments and payment arrangements made by the clients.
To have integrated information on each one of the clients, co-debtors, liabilities and managed products, providing the collector with the necessary information to do the collection work to any account, regardless of what delinquency stage it is.
Automatically generate communication with customers using predefined formats created to expedite the result of collection activities.
Flexible Definition of Collection Strategies and Workflow, which can change in a real time environment controlled by the user.
Segment and set priorities for the accounts according to the Institution's policies
Increase cash flow through the improvement of collection strategies.
Perform collection management centrally at a single point or distributed in each department involved.
Collector® offers information on collection
processes and allows you to easily visualize
and access important data such as:
• Customer information
• Loans with delinquent amount
• Last Management Entered
Collector® provides a centralized platform and a 360 degree customer view. It includes all the information
necessary to manage each stage of the collection activities, sending letters, campaigns and the activities carried out by the agents. Saving collection
procedures is simple when using our intuitive and friendly interface.