Our Mission: A Better Unified Communications Solution
Cloud Call solution is designed to deliver the best in unified communications features in a flexible, scalable package. From basic voice communications to integrated real-time SMS and more, Cloud Call can help your organization solve its communications challenges.
Innovation From The Ground Up
Cloud Call was built to address scale and resilience problems that were difficult or impossible to solve with other solutions. Based on a real-time database engine, Cloud Call scales and replicates–delivering high-availability and survivability.
Features to Solve Problems
Solutions for Small and Large Organizations
Beyond the basic phone system, Cloud Call integrates multi-channel at every level and leverages cloud API technologies to deliver innovative features at a low cost.
Contact Center Features
Cloud Speech Synthesis
Detailed Reporting and Analytics
Real-time Multi-Channel: Chat & SMS
Monitoring & Recording
The solution can be deployed in one or an N+1 server model to achieve scale. On-premises solutions include “bare metal”, virtualized machine images, or private cloud plug-in machines.
Turn-Key Cloud Solution
Whether deploying one or many sites, launching Cloud Call is a smooth turn-key operation. Provide system parameters: size, language, time zone, and some other basic information and our automated launch system will have your server operational within a few minutes.
Complete unified communications solution to keep your business better connected
Kerauno: our Communication platform unifying our U.S., Panama and Costa Rica offices, and all our operational teams in the region.
Kerauno’s Unified Communications as a Service (UCaaS) delivers a more intuitive, flexible and powerful solution to get the most out of your business communications.
Now, you can integrate communications across devices, channels and teams through our robust feature set, including: visual call control, mobile softphone, collaboration tools, presence, contact center, workflow, chat, video integration and more.
Kerauno allows employees to take the phone from their desk and connect it to their home. In addition, it allows the installation of Softphone (phone based on software that works by connecting headphones to your computer) and Mobile APPs that can be downloaded to your Android phone or iPhone. Users can make and receive calls as if they were in the office. When dialing, the caller ID will show the company number, not the home or cell phone.