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COMMUNICATIONS

Our Mission: A Better Unified Communications Solution

Cloud Call solution is designed to deliver the best in unified communications features in a flexible, scalable package. From basic voice communications to integrated real-time SMS and more, Cloud Call can help your organization solve its communications challenges.

Innovation From The Ground Up

Cloud Call was built to address scale and resilience problems that were difficult or impossible to solve with other solutions. Based on a real-time database engine, Cloud Call scales and replicates–delivering high-availability and survivability.

Cloud Call
Cloud Call can solve unified communications challenges for small and medium businesses as well as large organizations

Features to Solve Problems

Solutions for Small and Large Organizations

Beyond the basic phone system, Cloud Call integrates multi-channel at every level and leverages cloud API technologies to deliver innovative features at a low cost.

  • Voicemail w/Transcription

  • Contact Center Features

  • Cloud Speech Synthesis

  • Detailed Reporting and Analytics

  • Real-time Multi-Channel: Chat & SMS

  • Monitoring & Recording

  • Innovative UIs

  • User Portal

The solution can be deployed in one or an N+1 server model to achieve scale. On-premises solutions include “bare metal”, virtualized machine images, or private cloud plug-in machines.

Turn-Key Cloud Solution

Whether deploying one or many sites, launching Cloud Call is a smooth turn-key operation. Provide system parameters: size, language, time zone, and some other basic information and our automated launch system will have your server operational within a few minutes.

Complete unified communications solution to keep your business better connected
White Abstract

Kerauno: our Communication platform unifying our U.S., Panama and Costa Rica offices, and all our operational teams in the region.

 

Kerauno’s Unified Communications as a Service (UCaaS) delivers a more intuitive, flexible and powerful solution to get the most out of your business communications.

Now, you can integrate communications across devices, channels and teams through our robust feature set, including: visual call control, mobile softphone, collaboration tools, presence, contact center, workflow, chat, video integration and more.

Kerauno allows employees to take the phone from their desk and connect it to their home. In addition, it allows the installation of Softphone (phone based on software that works by connecting headphones to your computer) and Mobile APPs that can be downloaded to your Android phone or iPhone. Users can make and receive calls as if they were in the office. When dialing, the caller ID will show the company number, not the home or cell phone.

Altigen MaxCS Private Cloud is a fully managed unified communications service that combines central IP-PBX / Contact Center, cost-effective SIP trunks and seamless integration of Office 365 / Skype for Business. For reliability and uptime, this enterprise-grade cloud-based communications solution is hosted in Altigen's secure and scalable geo-redundant data centers.

We have also assisted our partner Power Financial CU, who is located in Broward County, to allow their call center agents to work remotely utilizing the MaxMobile functionality of the Altigen system.  Power Financial is making sure their teams stay safe while ensuring their members have access to their finances.

Image by Priscilla Flores

 

Contact Us

Send us an email to sales@asigroup.global or contact us in one of our regional offices.

Pennsylvania

Address

20121 Valley Forge Circle

King of Prussia, PA 19406

U.S.A.

Phone

1(610) 337.2221

Costa Rica

Address

Edificio Torre Mercedes, piso 9

Paseo Colón

San José, Costa Rica

Phone

(506) 4800.0130

Panama City

Address

Ciudad del Saber 

Edificio 231, oficina 2B

Clayton, Panama, Rep. of Panama

Phone

(507) 317.0870

Dominican Republic

Address

Calle Itzamana #17, Edif. Itzamana

Suite 3A, Los Casicazgos

Santo Domingo, RD.

Phone

1(809) 650.0052

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©2020 ASI Group